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Month: July 2014

Digital Strategy / News / Social Media

Southwest Airlines Social Media PR Disaster – What Would You Do?

This past week Southwest Airlines experienced how one single customer with one single tweet and one single employee can result in a Public Relations disaster. The story: Duff Watson, a …

Digital Strategy / News / Social Media

Foursquare Forces Users Into New Swarm App And Users Hate It

  Foursquare, the long beloved “check in” app today started to force long time users to download their new check in app called Swarm. Personally, I’ve been a longtime user …

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